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Welcome to Let’s Shine! Let’s Shine, Inc. ("Let’s Shine", "we", "us", "our") knows that you
value your privacy and so do we. We are committed to protecting your privacy through
We welcome your feedback, so if you have any questions about your privacy, please email us at
when you visit or use our website [Website] and the Let’s Shine mobile application ("Site"), and
any other related Let’s Shine websites, mobile applications, email list subscriptions, meal plan
content subscriptions, and other features and communications (collectively, "Services"), and our
practices for collecting, using, maintaining, protecting, and disclosing that information.
any website, application, content (including advertising) that may link to or be accessible from or
on the Site or any other Services.
Please read this policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with our policies and practices, your
choice is not to access or use the Site or Services. By accessing or using the Site or Services, you
access or use of the Site or Services after we make changes is deemed to be acceptance of those
changes, so we encourage you to review this policy whenever you use or access the Site. We will
indicate any updates to this policy by updating the “Last Updated” date at the beginning of the
Children Under the Age of 18
The Site is not intended for anyone under the age of 18. Additionally, we do not knowingly
collect any personal information from children under 18. If you are under 18, do not use or
provide any information on the Site or provide any information about yourself to us, including
your name, address, telephone number, email address, or any screen name or user name you may
use. If we learn we have collected or received personal information from a child under 18
without verification of parental consent, we will delete that information. If you believe we might
have any information from or about a child under 18, please contact us at firstname.lastname@example.org.
Information We Collect
When you interact with us, we may collect both personal and non-personal information, as
information that is not publicly available and that identifies you (or is capable of being used to
identify you) or your household (e.g., name, email address, mailing address); sometimes in this
Policy, the term "non-personal information" is used to reference information that cannot be
associated with you or your household, or that is publicly available from government records
(e.g., de-identified or aggregated information). We may collect, use, disclose, and transfer
non-personal information for any purpose.
Information that you provide to us:
Examples of information you provide to us include your name, email address, physical address,
zip code, payment method, and telephone number. This information is collected in a number of
ways, including, but not limited to, when you register on the Site or through our Services, your
interactions with customer service, marketing promotions, and surveys.
Information that we collect automatically:
There are some forms of information that we collect automatically, including:
● Information about your interactions with and use of our website and mobile app.
● Details about your interactions with customer support, such as the times and dates of
interactions, the details of the interactions, and live-chat transcripts.
● Device identifiers such as the type of device you use, the version of your browser, your
operating system and identifiers that can be used to uniquely identify your device.
● Standard web-logging information such as page views, referral URLs, ad data, IP
addresses, connection information, browser versions, and operating system versions.
● Information from advertising network partners about the type of ads you have viewed or
Information obtained from other sources:
We may supplement the information collected through the Site and Services with information we
obtain from other sources, both online and offline. Examples of this additional information
includes demographic information or Internet browser behavior information. We use this data to
better understand our past, current and future members and to improve the Let’s Shine Site and
Our Use of Your Information
We use the information we collect to provide, analyze, administer, enhance and personalize our
service and marketing initiatives. For example, we may use the information to:
● Identify your general geographic location, such as a city or zip code, to determine locally
available products and discounts or for other local marketing efforts.
● Detect, prevent or investigate fraudulent uses of our Site or Services.
● Send you service- or marketing-related emails or push notifications.
We may use de-identified or aggregated non-personal information collected from your use of the
Let’s Shine Site and Services to improve the content and functionality of our Site and Services,
and in connection with measurements, analytics, and advertising relationships with our partners.
One such example would be to understand where our customers live in order to evaluate
potential partnerships or the addition of certain meal plan offerings.
Our Disclosure of Your Information
Let’s Shine does not sell your information. There are, however, certain circumstances in which
we may share your information with certain third parties without further notice to you, such as in
the following examples:
Service Providers: We use other third party companies and contractors (“Service Providers”) to
perform services for us or to assist in marketing, research, advertising, communications,
infrastructure, and IT services in the course of providing our Services to you.
Promotional Offers: We may offer joint marketing promotions that, in order for you to
participate, will require that we share your information with third parties. By participating in
these joint promotions, you agree to our sharing of your information. Please note that we do not
control the privacy practices of any third-party businesses or guarantee that their practices are
similar to ours.
Business Transfer: We may transfer your information due to a reorganization, restructuring,
merger, sale, or other transfer of Let’s Shine, our business or assets. We reserve the right to
transfer our information, including your personal information, provided that the receiving party
agrees to respect your personal information in a manner that is consistent with our Privacy
Social Media Services: If you choose to connect and share information from our Site or
Services to a social media network, the information you share is then subject to the social media
Legal Requirements: Let’s Shine may disclose your information if required to do so by law or
in the good faith belief that such action is necessary to comply with a legal obligation, to protect
the rights, property or safety of Let’s Shine, our customers or others.
Others with access to your account: If you choose to share your account with other parties,
they may have access to any of your personal information.
tracking pixels to analyze or enhance the use of our Site and Services. These cookies don’t
collect information from your computer, but may be used to record information that you have
are from visit to visit.
You can erase and block these cookies using the features available on your web browser.
However, should you do this, it is possible that portions of the site may not function properly or
Let’s Shine allows third-party advertisers that are presenting ads on our behalf to set and access
If you don’t want to receive emails from us, you can simply “Unsubscribe” via a link in the
email. However, there are certain administrative emails from which you can’t unsubscribe, such
as service notifications and emails related to your financial transactions with us. You may,
however, opt out of informational updates and from the weekly electronic delivery of our meal
Our mobile app will prompt you to opt in to receive push notifications. If you later decide you
don’t want to receive push notifications, you can disable them on the devices receiving the
Right to Access Your Information
You have access to and the ability to update a broad range of your personal information through
your personal information, please contact us at email@example.com .
than the personal information collected through the Site and Services. It does not apply to any
unsolicited information you provide to Let’s Shine through the Services or any other means,
which includes, but is not limited to, information posted to any public areas of the Services or to
related forums or social media sites. All unsolicited information is deemed non-confidential and
Let’s Shine will be free to reproduce, use, and disclose such information without limitation or
We use reasonable administrative, technical, physical and managerial measures to protect your
personal information from accidental loss and from unauthorized access, use, alteration, and
disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or
where you have chosen) a password for access to certain parts of our Site, you are responsible for
keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure.
Although we do our best to protect your personal information, we cannot guarantee the security
of your personal information transmitted to our Site. Any transmission of personal information is
at your own risk. We are not responsible for circumvention of any privacy settings or security
measures contained on the Site.
Transfer of Information
Given the global nature of our society, Let’s Shine conducts business globally, which may result
in the transfer of your information internationally. Therefore, by using Let’s Shine you
acknowledge and agree to the transfer of your information outside of your country of residence
to any country (including the Norway) where we have facilities or Service Providers. You
understand that countries that we may transfer information to may not have as comprehensive a
level of data protection as your country, although your personal information will continue to be
GDPR Privacy Notice
If you are located in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or
Iceland, you may have additional rights under the EU General Data Protection Regulation (the
“GDPR”) with respect to your Personal Data, as outlined below.
For this GDPR Privacy Notice, we use the terms “Personal Data” and “processing” as they are
defined in the GDPR, but “Personal Data” generally means information that can be used to
individually identify a person, and “processing” generally covers actions that can be performed
in connection with data, such as collection, use, storage and disclosure. Let’s Shine, (“Let’s
Shine”) will be the controller of your Personal Data processed in connection with the Services,
except that we may also process Personal Data of our customers’ end users or employees in
connection with our provision of services to such customers, in which case we are the processor
of Personal Data and the customer is the controller.
Where applicable, this GDPR Privacy Notice is intended to supplement, and not replace, our
extent of such conflict.
Categories of Personal Information Let’s Shine has Collected.
● Identifiers (e.g., name, mailing or email address, phone number).
● Internet or other electronic networking activity information (e.g., browser or search
● Financial information.
● Location-related information including your precise device location if you choose to allow
us to collect it.
Examples of Uses of Personal Information:
● Providing, personalizing and improving our Site and Services.
● Facilitating transactions.
● Providing measurement, analytics, advertising, or other business services.
● Communicating with you.
● Enable Marketing and Promotional Offers.
● To perform other business purposes.
Parties with Whom Let’s Shine Has or May Share Personal Information:
● Advertising partners.
● Partners who use our measurement, analytics, and advertisement services.
● Partners who make Promotional Offers that you opt into.
● Law enforcement or other parties in connection with legal requests.
● New owners in the event of a change of ownership of control of all or part of Let’s Shine,
or a purchase of all or substantially all of our assets.
Contacting Let’s Shine
Customer Experience team by email at firstname.lastname@example.org
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